How reputable are you? Do you have references?
Absolutely! We have hundreds of clients who are more than willing to share their experiences, and how we transformed their payment processing, Point of Sale and ATM experience. You’ll find many of their comments on our site.
However, we don’t give out our clients’ contact information to just anyone. As our client, we would never give out your information without your permission, either. We only give information to serious business owners who are seeking validation of our services.
How long does it take to receive funds in my bank account?
Generally, for Credit Card terminals, if you batch by 2 p.m. PST on any business day, you will receive funds in your account the next business day.
For ATMs, a day close by 12 noon PST on any business day will result in funds being deposited in your account the next business day.
For example, if you close on a Monday morning, you can expect those funds to be deposited Tuesday morning.
Banking protocols mean Saturday and Sunday closes will be deposited on Tuesday morning.
If this doesn’t answer your question or concerns, please call and ask one of our advisers directly.
How long does it take to get an ATM or Credit Card terminal?
Generally, it takes 7-14 days to get an ATM delivered, set up at your location, and ready to disperse cash to your customers! If it’s in inventory, then only 1-2 days!
Credit Card terminals are even faster, usually as little as 2-5 business days.
POS systems vary, depending on your restaurant and your needs. But we usually get them done within these time frames as well.
If you have an emergency situation, or need equipment in place sooner than these times, please call us immediately and we’ll work out a solution that will work for you.
Who takes care of installation and maintenance? Who handles service issues or emergencies?
RPS takes care of all the details, so everything is done for you.
Our team has over 90 years combined customer service and support experience, and our technicians hold over 32 certificates and licenses.
After identifying the equipment and systems you need, your adviser will work directly with our in-house technicians to install and set up the programming for your system. We can even set up specific processes unique to your business, such as recurring billing, virtual terminals and more!
Once your system is set up, we do a complete walk-through with you so you can start using it right away.
Our team is available 24/7/365 to help you in any situation.
Give us a call and find out how easy it can all be for you today.
What makes Retail Profit Systems different from other payment processing companies?
RPS treats your business as totally unique, because no two businesses are alike. We offer straightforward, honest rates in all categories.
First, we give you total transparency and no surprises. We want to build long-term relationships built on trust and mutual respect, and that begins with honesty and integrity.
Second is our “Done FOR You” approach to installation and maintenance of equipment and systems. We do everything from our office and warehouse in Medford, OR, including answering the phone when you call. You will never be re-routed to a help desk or telemarketing room.
Third, our dedicated team of experts are available 24/7/365. When you have an issue, our team goes to work for you. Our team has over 90 years combined experience, and our technicians complete hundreds of hours of ongoing training and updates every year. It’s no wonder why RPS is ranked among the highest-rated customer satisfaction of the entire industry!
You can find more differences simply by asking the right questions when considering a payment processor partner.
Download our complimentary guide, 7 ‘Must Ask’ Questions Before Choosing ANY Payment Processing Or Point Of Sale Provider!”
(The Download Is Free, There’s No Obligation, And You Won’t Be Called By A Salesperson)
Or, simply Call or Email Us Today!
How do I know which equipment or systems are right for my business?
The best way to know your equipment options and what will work for your business is to talk to one of our advisers. They will walk you through our complimentary, no obligation, comprehensive analysis and comparison of your payment processing, Point Of Sale, or ATM needs. This is a $500 value that we offer at no charge.
What do you mean by “Total Transparency?”
We have all heard the horror stories of companies being sold equipment they didn’t need, didn’t want, or signing contracts stacked with hidden fees.
At RPS, what we discuss with you is exactly what you get. We Are Totally Transparent With You.
Total transparency is one of our core values, and it’s the only way we do business.
What kind of guarantee do you offer?
We are fully committed to you and your business. Our RPSB Industry-First Exclusive DOUBLE Guarantee says it all:
1) “No Surprises” Means Total Transparency
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- No Pressure! We will only recommend solutions that are custom-tailored to your needs.
- No hidden fees or charges.
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2) “No Worries” Means We Take Care Of You
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- Your equipment is delivered directly to your door from our warehouse.
- Your equipment is installed and maintained by our in-house technicians.
- You get our direct phone number! You will always get a live person to address any issues, so your business is up and running again as quickly as possible.
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Never sign up with any provider until you understand all of their charges and how they are calculated. Know what your true costs will be on transactions, and what their “fixed rate” includes. Ask for a sample statement and review it with your adviser.
We’re ready to answer all your questions and concerns, and we stand behind our guarantee 100%. You deserve this level of service from your payment processing partner!
With all the current privacy and fraud breaches, how secure are your systems? Are they compliant with new rules and regulations?
Your customers depend on you to keep their information safe every time they make a purchase. If you’re not doing everything it takes to stay in compliance with the Payment Card Industry-Data Security Standards (PCI-DSS), don’t feel alone. Many businesses are out of compliance because their payment processing provider has never bothered to guide them through the process.
RPS advisers and technicians go through ongoing training and certification to stay abreast of this ever-changing landscape. Your adviser will make sure you know the exact steps you need to take to keep your business in compliance, safeguard your customers’ private information and avoid fraud.
Staying compliant is a responsibility we take seriously, and so must you. To help you achieve and maintain compliance, we will make sure your system is set up from the beginning to allow you to be — and remain — totally compliant.
If you’ve had to deal with security or fraudulent transaction issues in the past, or have other questions and concerns about compliance requirements today, call one of our advisers today.
What other questions should I ask before making my decision?
Before selecting RPS or any other company, make sure you know the right questions to ask!
Download The “7 ‘Must Ask’ Questions Before Choosing ANY Payment Processing Or Point Of Sale Provider!”
